1. Purpose and Scope
These Terms and Conditions of Sale apply to all sales of products and services made through the Amaloz LLC website (the "Website") to consumers. By placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms may be updated periodically, and the version applicable to your order will be the one in effect at the time you place your order.
2. Products and Services
Amaloz LLC offers various products and services for sale on its Website. We strive to provide accurate descriptions, images, and pricing for all items. However, we do not warrant that product descriptions or other content on the Website are entirely accurate, complete, reliable, current, or error-free. If a product offered by Amaloz LLC is not as described, your sole remedy is to return it in unused condition, as per our return policy.
All products are subject to availability. We reserve the right to discontinue any product at any time. We also reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
3. Prices and Payment Terms
3.1. Pricing
All prices displayed on the Website are in U.S. Dollars ($USD). Prices do not include applicable sales taxes, shipping, or handling charges, which will be added to your total at checkout. We reserve the right to change prices at any time without prior notice, but such changes will not affect orders for which you have already received an order confirmation.
3.2. Payment Methods
Amaloz LLC accepts the following payment methods:
- Credit Cards (Visa, Mastercard)
- PayPal
- Apple Pay
By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).
3.3. Payment Security
We use secure payment processing services to protect your financial information. Your payment details are encrypted and processed directly by our payment partners. Amaloz LLC does not store your full credit card details on its servers.
3.4. Sales Tax
Amaloz LLC is required to collect sales tax on orders shipped to locations where we have a legal obligation to do so. The applicable sales tax will be calculated and displayed at checkout based on your shipping address.
4. Order and Validation
4.1. Placing an Order
To place an order, you must add the desired products to your shopping cart and proceed to checkout. You will be prompted to provide shipping and billing information, and to select a payment method.
4.2. Order Confirmation
After you place an order, you will receive an email confirmation from us acknowledging receipt of your order. This email does not signify our acceptance of your order, but merely confirms that we have received it. All orders are subject to acceptance by Amaloz LLC.
4.3. Order Acceptance
Your order is accepted when we send you an email confirming that the products have been shipped. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If we cancel an order after you have been charged, we will issue a full refund.
5. Delivery
5.1. Delivery Zones
Amaloz LLC ships to addresses within the United States. We do not currently ship internationally.
5.2. Delivery Times
Once your order has been processed and shipped, the estimated delivery time is typically 3 to 7 business days. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as carrier delays, weather conditions, or high demand periods. We are not responsible for delays caused by the shipping carrier.
5.3. Shipping Costs
Shipping costs will be calculated and displayed at checkout based on the size, weight, and destination of your order. Any applicable shipping promotions will be applied at this stage.
5.4. Risk of Loss
The risk of loss and title for items purchased from Amaloz LLC pass to you upon our delivery to the carrier. If you believe your package was lost or stolen after shipment, please contact the carrier directly and then notify us for assistance.
6. Returns, Cancellations, and Applicable Mandatory Rights
6.1. Our 14-Day Return Policy
Amaloz LLC offers a 14-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you may return eligible items within this period for a refund, subject to the conditions below.
6.2. Eligibility for Returns
To be eligible for a return:
- The item must be unused, unworn, unwashed, and in the same condition that you received it.
- It must be in its original packaging with all tags attached.
- You must provide proof of purchase (order number, invoice).
- Certain items may be exempt from returns (e.g., personalized items, final sale items, perishable goods, health and personal care items). Any such exclusions will be clearly stated on the product page.
6.3. Return Process
To initiate a return:
- Contact our customer service team at contact@amaloz.co within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
- Provide your order number and the reason for the return.
- Once your return is authorized, you will receive instructions on how and where to send your package. Do not send items back without an RMA number, as they will not be accepted.
- You are responsible for the shipping costs associated with returning the item, unless the return is due to our error (e.g., wrong item, defective product). We recommend using a trackable shipping service.
6.4. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of business days, typically 5-10 business days after approval. Shipping costs are non-refundable, except in cases where the return is due to our error.
6.5. Exchanges
We generally do not offer direct exchanges. If you wish to exchange an item, please follow the return process for the original item and place a new order for the desired item.
6.6. Cancellations
You may request to cancel an order before it has been shipped. If the order has not yet entered the shipping process, we will cancel it and issue a full refund. If the order has already shipped, it cannot be canceled and must be returned according to our return policy.
6.7. Mandatory Consumer Rights
These return terms are in addition to any mandatory rights you may have under applicable federal or Florida state law regarding defective or misrepresented products. Nothing in these Terms is intended to limit your rights under the Uniform Commercial Code (UCC) as adopted in Florida, or other consumer protection statutes.
7. Applicable Mandatory Warranties and Lawful Exclusions
7.1. Implied Warranties
Under Florida law (UCC), products sold by Amaloz LLC may come with implied warranties, such as the implied warranty of merchantability (meaning the product is fit for the ordinary purposes for which such goods are used) and the implied warranty of fitness for a particular purpose (if you informed us of a specific purpose and relied on our expertise). These implied warranties are generally for a reasonable period of time.
7.2. Disclaimers and Limitations
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AMALOZ LLC EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Some states, including Florida, do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This disclaimer does not affect the terms of any manufacturer's warranty that may accompany the products.
8. Responsibility
Amaloz LLC strives to ensure the accuracy and reliability of the information on its Website. However, we do not guarantee that the Website will be free from errors or omissions. We are not responsible for any damages arising from the use of the Website or from the purchase of products through it, except as expressly provided in these Terms.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AMALOZ LLC, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY